Frequently asked questions
No, registration on our website is not mandatory. However, if you decide to register, you will be able to participate in our cumulative discount program, referral program, as well as access all statistics on completed exchanges.
All operations are performed automatically, without the need for manual intervention, around the clock, 7 days a week. You can exchange funds at any time convenient for you.
Yes, we have a clear and transparent affiliate program, according to which you can receive 13% of our income for exchanges conducted by the users you have brought. Remuneration payments are made when the amount of 10 USD is reached. In your Personal Account, you can track the transactions of your referrals online. More detailed information is available after registration in your Personal Account.
Any registered user, making an exchange, automatically participates in the formation of their cumulative discount. After reaching certain stages of our loyalty program, you receive a coefficient that is applied to the formation of a more favorable exchange rate for you with each subsequent exchange.
This means that you get a discount on the exchange in any direction. More detailed information is available after registration in your Personal Account.
You have 15 minutes to create an application. If for some reason you did not manage to create an application at the specified time, it is automatically canceled. In this case, we ask you to create a new application. If, however, you still transferred funds in accordance with the specified details, please contact our support on our website.
If the site is not displayed correctly, try refreshing the page first using the CTRL+F5 keyboard shortcut. It is also recommended to clear the browser cache. If these steps didn't help, try opening the site in another browser.
If the problem persists, please contact our support team and we will try to help you solve the problem.